Gmail forgot password verification code not working properly

12 Oct 2024

Gmail forgot password verification code not working properly

Check for Google Prompts: Sometimes, instead of sending a verification code via SMS, Google might send a prompt to your registered device. Make sure to check your phone or other devices for this prompt.

Verify Phone Number: Double-check that the phone number associated with your account is correct. You can do this by going to your Temp Mail  Google Account settings.

Sync Time on Your Device: Ensure that the date and time settings on your device are correct. Incorrect settings can sometimes cause issues with receiving verification codes.

Use Backup Codes: If you have previously saved backup codes, you can use one of those to sign in. You can find these in the 2-Step Verification section of your Google Account.

Try Another Method: If you have another phone number or a security key added to your account, you can use those to verify your identity.

Account Recovery: If none of the above methods work, you can follow the steps to recover your account. This might involve answering security questions or providing an alternate email address or phone number.

How do I change my phone number in Priyo Gmail?

1. On a Computer:

Sign in to your Google Account: Go to Google Account.

Navigate to Personal Info: Click on the “Personal info” tab on the left side.

Update Phone Number:

• Under “Contact info,” find “Phone.”
• Click on your current phone number and then select “Edit” (the pencil icon).
• Enter your new phone number and follow the prompts to verify it.

2. On an Android Device:

Open Settings: Go to your device’s Settings app.

Manage Your Google Account: Tap on “Google” and then “Manage your Google Account.”

Personal Info: At the top, tap on the “Personal info” tab.

Update Phone Number:

• Under “Contact info,” tap on “Phone.”
• Tap on your current phone number and then select “Edit” (the pencil icon).
• Enter your new phone number and follow the prompts to verify it.

3. On an iPhone or iPad:

Open the Gmail App: Open the Gmail app and tap on your profile picture.

Manage Your Google Account: Tap on “Google Account.”

Personal Info: Navigate to the “Personal info” tab.

Update Phone Number:

• Under “Contact info,” tap on “Phone.”
• Tap on your current phone number and then select “Edit” (the pencil icon).
• Enter your new phone number and follow the prompts to verify it.

Important Note:

It may take up to a week before you can use your new phone number for sensitive actions like changing your password.

How do I add a recovery email address?

1. On a Computer:

Sign in to your Google Account: Go to Google Account.

Navigate to Personal Info: Click on the “Personal info” tab on the left side.

Add Recovery Email:

• Under “Contact info,” find “Email.”
• Click on “Recovery email” and then select “Add recovery email.”
• You might need to sign in again for security purposes.
• Enter the email address you want to use as your recovery email and follow the prompts to verify it.

2. On an Android Device:

Open Settings: Go to your device’s Settings app.

Manage Your Google Account: Tap on “Google” and then “Manage your Google Account.”

Personal Info: At the top, tap on the “Personal info” tab.

Add Recovery Email:

• Under “Contact info,” tap on “Email.”
• Tap on “Recovery email” and then select “Add recovery email.”
• You might need to sign in again for security purposes.
• Enter the email address you want to use as your recovery email and follow the prompts to verify it.

3. On an iPhone or iPad:

Open the Gmail App: Open the Gmail app and tap on your profile picture.

Manage Your Google Account: Tap on “Google Account.”

Personal Info: Navigate to the “Personal info” tab.

Add Recovery Email:

• Under “Contact info,” tap on “Email.”
• Tap on “Recovery email” and then select “Add recovery email.”
• You might need to sign in again for security purposes.
• Enter the email address you want to use as your recovery email and follow the prompts to verify it

What if I forget both my password and recovery email?

4. Account Recovery Steps:

Go to the Account Recovery Page: Visit the Google Account Recovery page.

Enter Your Email Address: Type in the email address you are trying to recover.

Try Other Recovery Options:

• Answer Security Questions: If you set up security questions when you created your account, you might be asked to answer them.
• Use a Linked Phone Number: If you have a phone number linked to your account, you can receive a verification code via SMS or a phone call.
• Verify Your Identity: Google might ask you to verify your identity by providing information such as the last password you remember, when you last had access to your account, or other details about your account usage.

Additional Tips:

• Check Other Devices: If you have previously signed in to your account on another device, you might still be logged in there. You can use that device to reset your password.
• Use a Backup Email: If you have another email address linked to your Google account, you can use it to receive a verification code.
• Contact Google Support: If none of the above methods work, you can try reaching out to Google Support for further assistance. They might ask for additional information to verify your identity.

Preventive Measures:

• Update Recovery Information: Once you regain access, make sure to update your recovery email and phone number to prevent future issues.
• Enable Two-Factor Authentication: This adds an extra layer of security to your account.